The ability to negotiate effectively requires a collection of interpersonal and communication skills used together to achieve a desired result. The circumstances of negotiation occur when two parties or groups of individuals disagree on the solution for a problem or the goal for a project or contract. A successful negotiation requires the two parties to come together and hammer out an agreement that is acceptable to both sides.
So what makes for effective negotiation and what do we need to consider to ensure the outcome is as successful as possible?
Problem Analysis
Effective negotiators need the appropriate skills to analyse a problem in order to determine the interests of each party in the negotiation. Problem analysis should identify the issue, the interested parties and the goals for desired outcome.
Preparation
Preparation is vital and should include determining goals, areas for trade off and alternatives to the stated goals. In addition, negotiators study the history of the relationship between the two parties and past negotiations to find areas of agreement and common goals.
Active Listening
Active listening involves the ability to read body language as well as verbal communication. It is important to listen to the other party to find areas for compromise. Instead of spending the majority of time listing the virtues of a particular viewpoint, a skilled negotiator will spend more time listening to the other party.
Emotional Control
It is vital that a negotiator keeps his emotions in check during the negotiation. While a negotiation on contentious issues can be frustrating, allowing emotions to take control can lead to undesirable results.
Verbal Communication
Negotiators must have the ability to communicate clearly and effectively during the negotiation. Misunderstandings can occur if the negotiator does not state his case clearly. During a bargaining meeting, an effective negotiator must have the skills to state his desired outcome as well as his
reasoning behind it.
Collaboration and Teamwork
Negotiation is not necessarily one side against another. Effective negotiators must have the skills to work together as a team and foster a collaborative atmosphere during negotiations. Those involved in a negotiation on both sides must work together to reach an agreeable solution.
Problem Solving
Individuals with negotiation skills have the ability to seek a variety of solutions to problems rather than simply focusing on the end goal.
Decision Making Ability
Leaders with negotiation skills have the ability to act decisively during a negotiation. It may be necessary during a bargaining arrangement to agree to a compromise quickly in order to end a stalemate.
Interpersonal Skills
Effective negotiators have the interpersonal skills to maintain a good working relationship with those involved in the negotiation. Negotiators with patience and the ability to persuade others without using manipulation can maintain a positive atmosphere during a difficult negotiation.
Give these tips a try during your next interview and give yourself the best chance of landing an amazing role and package!