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Testimonials

  • I was introduced to Spotlight Recruitment via a recommendation and I found the Managing Consultant Katie Atherton to be extremely helpful only sending over relevant CVs of candidates with the marketing experience I needed. I interviewed a selection of candidates […]

    Delphine Fournier, Marketing Director, Econocom

  • Spotlight supply us with candidates that are impossible to find anywhere else. The quality and unique skill set of their applicants mean that I can fill challenging broadcast roles from a choice of outstanding people.

    Managing Director, Crow TV

  • Dealing with Spotlight was a pleasure. They listened to what we needed and delivered talented individuals all of whom fitted the brief. Your efficiency and competency as an agency saved us a huge amount of time and stress!

    Director, Linley

  • As a branding and Marketing agency working in a highly competitive environment, people are our most valuable asset so finding and keeping the brightest talent is of the most paramount importance to us. Spotlight placed three people with us and […]

    Director, Heavenly

  • As a specialist publisher with around 100 staff quality is vital to our success and we have used Spotlight to recruit a number of new members of staff across marketing, digital, office support and customer service since we first encountered […]

    Publishing Manager, Electric Word PLC

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Search Our Jobs :


International CRM Officer

  • CRM |
  • London |
  • Permanent | up to £35k

International CRM Officer: up to £35k, 36 days holiday plus bank holidays

Are you an ambitious and innovative CRM professional?  We are looking for a CRM guru to join the team of a leading London university who prides themselves on their exceptional marketing effort.  They are looking for a talented professional to plan and deliver CRM and conversion strategies for international recruitment. Benefits include 36 days holiday (plus bank holidays), season ticket loan, brilliant pension scheme to name a few.

You’ll be responsible for implementing the international marketing strategy and the coordination of marketing activity to drive growth in international student recruitment. As CRM Officer you’ll possess a strong target and metric driven approach which you’ll employ to implement conversion marketing activities and develop the CRM pathway to increase the number of students.

You’ll be creating segmented, targeted and personalised multi-channel contact plans to increase conversion from each region. Strong communication influencing skills across cultures is an important skill of the postholder. You’ll be working with various internal CRM teams to coordinate and deliver tailored CRM pathways for prospective international students.

AS CRM Officer you’ll be responsible for Customer Journey Mapping analysing touch points and maximising conversion opportunities. Reporting on campaign analysis and suggesting enhancements on a regular basis is important especially with regards to conversion touchpoints. A good understanding of Google Analytics and data analysis tools would be highly advantageous.

Working with key staff in regional offices to ensure that central and regional activities are aligned will be a responsibility of the CRM Officer. You’ll need to possess the ability to work with marketing teams in a matrix structure as well as great organisational and prioritisation skills.

A graduate with a marketing degree or a related degree is essential, a relevant CIM or IDM Marketing qualification would be desirable. You’ll possess demonstrable experience in email and customer marketing with a strong background in data marketing. As CRM Officer you’ll have previous experience developing and implementing a recruitment / retention campaign across multiple platforms including email, social media, direct mail etc.

To apply for this varied and dynamic role, send over your most up to date CV.

Due to the high volume of applications, we are not able to respond to each individual applicant and you will be contacted only if you have been shortlisted for this role.  It can take five working days for us to read your CV so please wait to hear from us in regards to whether we will taking your application further. Spotlight Recruitment is an equal opportunities employer and all applications will be judged according to an equal opportunities policy. Thank you for your interest in Spotlight Recruitment.