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  • Having used one agency where the number of candidates dried up fairly quickly I chanced upon Spotlight Recruitment. After briefing them on my requirements I was delighted to receive a steady stream of suitable applicants for my vacant marketing position.

    Rick Eastman, CEO, MyOffers

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CRM Manager

  • CRM Manager |
  • North-West London |
  • Permanent | Up to £34,000 + bens

CRM Manager (Customer Relationship Management Specialist) up to £34,000 plus excellent benefits

We are looking for a CRM and conversion guru to join a lovely team of marketers in a leading London university. Our client is looking for a conversion and CRM specialist/CRM Officer  to plan and deliver effective strategies, driving conversion across key stages of their customer journey. Benefits include 45 days holiday (including Bank Holidays), season ticket loan to name a few!

You’ll be responsible for planning and delivering engaging and innovate communications,  implementing the marketing strategy and the coordination of marketing activity to drive growth in student recruitment.  

Responsibilities include but not limited to:

  • Shaping and developing effective, compelling communications
  • Provide best practice and expertise on CRM and wider communications
  • Carry out segmentation and marketing lead management, including lead scoring
  • Liaise with internal stakeholders to acquire potential content and ideas for digital communications
  • Confidently and comfortably make recommendations for enhancements on email campaigns and conversion activities
  • Competitor and sector monitoring and insight

Skills and experience required:

  • Extensive experienceof using a CRM systems within a marketing team
  • Strong copywriting skills with the ability to deliver top quality written communications for a wide variety of audiences across multiple channels
  • A strong target and metric driven approach 
  • Excellent communication and interpersonal skills
  • Outstanding time management and organisational skills
  • Cool, calm and collected under pressure
  • High attention to detail
  • A high level of computing skills, including CRM experience

To apply for this varied and interesting role, send over your most up to date CV today!

Please only apply for this role if you meet the essential criteria outlined.  Due to the high volume of applications, we are not able to respond to each individual applicant and you will be contacted only if you have been shortlisted for this role. It can take five working days for us to read your CV so please wait to hear from us in regards to whether we will be taking your application further. Spotlight Recruitment is an equal opportunities employer and all applications will be judged according to an equal opportunities policy. Thank you for your interest in Spotlight Recruitment.